For companies
Run your first study on task2k
Most teams ship their first study within an hour of signing up. Here's the playbook the task2k team uses internally.
Create your account + complete onboarding
Sign up at app.task2k.com/company/register. The 4-step onboarding asks for your company name, industry, team size, and what kind of research you plan to run. It auto-approves you — you can post your first study immediately.
Decide what you're trying to learn
Before opening the study builder, write a one-sentence research question. Examples:
- "How easy is it for a new user to send their first ₦500 on our app?" → website test
- "Which of these 4 logo concepts feels most like a Lagos brand?" → image preference
- "Do our existing users understand what 'savings vault' means?" → survey
One clear question = one focused study. Stack different questions into separate studies — they're cheap.
Build the study
The builder is divided into three tabs.
- Build — your test content. Add sections (questions / 5-second / image preference / website test / video interview / etc.). Add a welcome screen and a thank-you screen.
- Recruit — who can take it. Demographic filters, optional screener questions, target number of testers, pay per tester.
- Results — empty until responses come in. This is your analysis surface.
Tip: Keep tests under 20 minutes. Testers complete short studies at much higher rates than long ones, and you get cleaner data.
Set the right pay-per-tester
We auto-compute a minimum based on study content and audience filters — so testers always feel fairly paid. You'll see the breakdown live in the Recruit tab. Quick sanity:
- Short surveys (5 questions, no recording, no targeting): ~₦1,500
- 30-minute recording study, broad audience: ~₦6,000
- Specialised audience (e.g. Lagos full-time freelancers): can reach ₦15,000+
You can always pay more than the minimum to recruit faster. Higher pay → studies fill in hours, not days.
The full pricing breakdown is on the pricing page.
Pay & publish
When you click Pay & Publish we send you to Paystack. Your card is charged once for the full study budget. The moment payment confirms, your study goes live and matching testers are notified.
- Unused budget is refundable to your in-app token balance — usable for future studies
- You can pause an active study any time (Recruit tab → Pause)
- You can duplicate a study, edit it, and republish — useful for iterating
Watch results come in (live)
The Results tab updates every few seconds. You see:
- Each tester's profile (name, state, demographic match) — no PII beyond what you need
- Their written answers per question
- Their screen recording with talk-aloud audio (auto-deletes 7 days after submission — download what you need)
- A duration + completion timestamp
You can rate each tester 1–5 stars. Ratings flow back to their profile and influence which testers see your future studies first.
Approve or reject recording submissions
Survey responses auto-pay on submit. Recording studies require your approval within 72 hours — if you don't act, the platform auto-approves to keep the tester paid promptly.
You should reject if:
- The tester didn't speak aloud throughout the recording
- The recording is broken / blank / a different person
- The tester clearly didn't follow the instructions
Avoid rejecting for "the feedback wasn't what I wanted" — that's the point of research. Pay them, then iterate.
Iterate fast
Most useful research is a sequence of small, cheap studies — not one giant one. After your first study completes:
- Duplicate it, change one question, post it again to a different demographic
- Take a surprising answer and turn it into a follow-up 5-question survey
- Test a quick design change before you build it
Common questions
How quickly does a study fill?
Are testers trustworthy?
Can I bring my own testers?
What if I need testers outside Nigeria?
Can I get raw data out?
What happens to recordings long-term?
What's your refund policy?
Run your first study today
Setup takes 15 minutes. Pay only for completed responses.
Create company account →Need a demo or custom pricing? Email hello@task2k.com.